Intercultural Conflict Style Inventory (ICS)
$1465 plus $16 per assessment
The Intercultural Conflict Style (ICS®) Inventory can be used in various training programs as well as high school and university classes. The ICS Inventory provides a powerful, effective developmental education or training tool for building intercultural competence. It is also compatible with the use of the Intercultural Development Inventory® (IDI), also developed by Mitchell R. Hammer, Ph.D. The IDI® provides a cross-culturally valid and reliable assessment of individual, team, and organizational levels of intercultural competence.
Benefits
The ICS Inventory can be used effectively to support organizations through conflict resolution, communication issues, and staff frustrations.
- Offers ongoing training and development opportunities for educators.
- Develops leadership skills to effectively manage and inspire teams.
- Helps individuals understand their own biases and cultural identities.
- Provides actionable insights through comprehensive data analysis.
- Enhances communication skills and strategies among staff and students.
- Utilizes data-driven insights for informed decision-making.
Goals
- Mediating potential harassment lawsuits in organizations
- Resolving disputes in organizations
- Training managers for an international assignment
- Delivering health care services to a culturally diverse population
- Crisis intervention and response
- Diversity training
- Customer service
- Police/community relations
- Military peacekeeping missions
- International humanitarian aid programs
- Diplomatic negotiations
- Preparing government officials for an overseas posting
- Teaching classes with a diverse student body
Who might benefit from participating?
Organization Leaders that are struggling with communication issues, culture issues, or conflict within specific areas like generational differences
Outcomes/Deliverables
- Identifies culturally generalizable, “intercultural” concepts and characteristics
- Systematically employs “back translation” protocols to ensure linguistic and conceptual equivalence of meaning across culturally diverse communities
- Grounded in cross-cultural research on communication and conflict resolution styles (i.e., inclusive of non-western, collectivistic and western, individualistic cultures)
- Improves communication and conflict resolution across different cultural groups.
- 15-minute online assessment
- Immediate results will be emailed directly to you
- Results are actionable
- For people ages 15 and older
- The ICS Inventory and ICS Profile Report (ICS Interpretive Guide) are available in 6 languages: English, Chinese, French, German, Japanese, and Spanish.
